Land Agent Underquoting

December 21, 2019


26 November 2019


The Hon. J.A. DARLEY (14:33): I seek leave to make a brief explanation before asking the Treasurer, representing the Attorney-General, a question regarding agents underquoting.


Leave granted.


The Hon. J.A. DARLEY: Reforms were introduced in 2007 to penalise land agents advertising properties at prices lower than expected. I understand that further reforms in this area came into effect from 2014. My questions to the Attorney-General are: how many complaints have Consumer and Business Services received about underquoting since 2014, and how many of these complaints have been substantiated?



The Hon. R.I. LUCAS (Treasurer) (14:33): I will refer the honourable member's question to the Attorney-General and bring back a reply.






21 December 2019


The Hon. R.I. LUCAS (Treasurer):I write to you in relation to a question taken on notice during question time about Land Agent Underquoting on 26 November 2019


The Attorney-General has provided the following advice:


The Commissioner for Consumer Affairs has advised me that Consumer and Business Services has received 34 complaints about underquoting since 2014. Of these complaints, six matters were closed due to no breach being detected, ten written warnings and two obligation reminders were issued, nine assurances were entered into and one resulted in unsuccessful prosecution. The remaining six cases are still being investigated. 



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