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Security Officer Licences

1 April 2021

The Hon. J.A. DARLEY (14:57): I seek leave to make a brief explanation before asking the Treasurer, representing the Attorney-General, a question regarding security officer licences.

Leave granted.

The Hon. J.A. DARLEY: I have been advised by constituents that there are significant delays in the processing of security officer licences. I have received advice that this process takes approximately eight to 12 weeks and that a majority of the delay relates to the time taken by SAPOL to conduct thorough background and probity checks. This issue was raised with the Attorney-General one year ago; however, I have been advised by constituents that there has been no improvement with the processing time frame since. My question to the Attorney-General, through the Treasurer, is: what is the average time frame to process security officer licences and what action will be taken to ensure that these licenses are processed in an expedient manner?

The Hon. R.I. LUCAS (Treasurer) (14:58): I will refer the honourable member's question to the Attorney and bring back a reply.



11 May 2021

The Hon. R.I. LUCAS (Treasurer): The Attorney-General has advised:

Licensing for security agents is administered by Consumer and Business Services (CBS) with input from South Australia Police (SAPOL).

CBS performs initial vetting of applications for security personnel with respect to eligibility and qualification checks upon lodgement.

CBS sends applications to SAPOL within three days for more rigorous probity checks, which include fingerprinting and detailed background checks of the applicant and their associates.

I understand the current waiting time for applicants to have their fingerprints taken is around six weeks. However SAPOL commences background checks during this time. Applications with missing information or probity issues can take longer.

CBS finalises applications within two weeks of receiving the results of the probity checks by SAPOL.

Processing times are affected by application levels. These have been high recently, with the number received in March being the highest monthly level for the last two years.

CBS is working with SAPOL to streamline background checks and reduce workload for liquor and gambling approvals. This will have a flow-on effect that will improve processing times for security agents.